African Savannah Sunset Mesh Cage Sneaker, Running Shoes

Shipping from China

Processing time

2-7 business days

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

Returns accepted within 14 days

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

Privacy Policy

**Last updated: 9 August 2026**

At Sole Bruva Footwear , we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what personal information we collect when you purchase from, contact, or otherwise interact with our Etsy shop, how we use it, who we may share it with, and your rights regarding your personal information.

This policy applies to information processed by Sole Bruva Footwear in connection with orders and interactions through our Etsy shop\. It does not replace Etsy’s own Privacy Policy, which also applies when you use the Etsy platform.

1\. Who We Are

Sole Bruva Footwear is an independent Etsy shop selling individually designed and personalised footwear\.

For the personal information we process ourselves in connection with your order or communications with us, Sole Bruva Footwear acts as a **data controller** under applicable data protection legislation\.

Etsy also processes your personal information independently in connection with its platform and services\. Etsy and its sellers may therefore be separate and independent data controllers of buyer information\.

## 2\. Personal Information We Collect

Depending on how you interact with our shop, we may receive or process information such as:

- Your name
- Delivery address
- Email address
- Telephone number, where provided
- Order details and purchase history
- Product choices, sizes, colours and other specifications
- Personalisation information you provide for your order
- Messages and communications you send to us through Etsy
- Information relating to returns, cancellations, complaints or customer service enquiries
- Any photographs, artwork, text or other information you voluntarily provide for the purpose of creating your order

We do **not** request or intentionally collect sensitive personal information unless it is genuinely necessary for a specific service you have requested\.

## 3\. How We Receive Your Information

We normally receive your personal information directly from you through Etsy when you:

- Place an order;
- Contact us;
- Request a personalised or customised product;
- Provide information required to fulfil your order; or
- Contact us about an existing or previous order\.

We may also receive information from Etsy that is necessary for us to process and fulfil your transaction\.

## 4\. How We Use Your Personal Information

We use your information only where necessary and for legitimate business purposes, including to:

- Process and fulfil your order;
- Manufacture your selected footwear according to the specifications you provide;
- Arrange production, fulfilment and dispatch;
- Communicate with you about your order;
- Respond to questions, requests or problems;
- Provide customer service;
- Deal with cancellations, refunds, disputes or complaints;
- Comply with our legal and accounting obligations;
- Maintain appropriate records of our transactions; and
- Protect our business against fraud, misuse or other unlawful activity\.

We will not use information obtained through Etsy for unrelated marketing purposes or add you to a separate mailing list without an appropriate legal basis and, where required, your consent\.

## 5\. Our Legal Bases for Processing

Under UK data protection law, we process personal information using one or more of the following lawful bases:

### Contract

We need certain information to enter into and fulfil our contract with you, including processing and delivering your order\.

### Legal obligation

We may need to retain or disclose certain information to comply with legal, tax, accounting or other regulatory requirements\.

### Legitimate interests

We may process information where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms\.

For example, this may include maintaining appropriate business records, preventing fraud and dealing with disputes\.

### Consent

Where consent is required by law for a particular use of your information, we will ask for it\. Where processing is based on consent, you may withdraw that consent at any time\.

## 6\. Sharing Your Personal Information

We only share personal information where reasonably necessary to provide our products and services, fulfil your order, comply with the law, or operate our business\.

As our footwear is produced and fulfilled by a production partner, information necessary to manufacture and dispatch your order may be shared with that production partner\.

This may include information such as:

- Your name;
- Delivery address;
- Product specifications;
- Size, colour and design choices;
- Personalisation details; and
- Other information necessary to manufacture and fulfil your order\.

Our production partner is expected to use this information only for the purposes necessary to manufacture and fulfil your order and to handle it in accordance with applicable data protection requirements\.

We may also share information with:

- Etsy, where necessary to operate the Etsy marketplace and process your transaction;
- Delivery and postal/courier providers, where necessary to deliver your order;
- Professional advisers or service providers where reasonably necessary to operate our business; and
- Government, regulatory or law\-enforcement authorities where we are legally required to do so\.

We do not sell your personal information\.

## 7\. Payment Information

Payments for Etsy purchases are processed through Etsy and its approved payment services\.

We do not normally receive or retain your full payment card details\.

You should refer to Etsy’s own Privacy Policy for information about how Etsy processes payment information\.

## 8\. Personalised Orders

Because many of our products are created specifically according to your chosen specifications, we may need to provide your personalisation details to our production and fulfilment partner\.

We will only provide information reasonably necessary to produce and fulfil the particular order\.

Please do not provide personal information that is unnecessary for the creation or fulfilment of your product\.

## 9\. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected\.

Some information relating to purchases may need to be retained for longer periods because of legal, tax, accounting, dispute\-resolution or other legitimate business requirements\.

When personal information is no longer required, we will take reasonable steps to securely delete it or otherwise dispose of it\.

Where information remains within Etsy’s systems, its retention will also be governed by Etsy’s own policies\.

## 10\. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure\.

Access to customer information is limited to information that is reasonably necessary for fulfilling orders and operating our business\.

However, no method of transmitting or storing information can be guaranteed to be completely secure\.

## 11\. Your Data Protection Rights

Depending on the circumstances and applicable law, you may have rights including:

- The right to be informed about how your personal information is used;
- The right to request access to the personal information we hold about you;
- The right to request correction of inaccurate or incomplete information;
- The right to request deletion of your personal information;
- The right to restrict certain processing;
- The right to object to certain processing;
- The right to data portability in certain circumstances; and
- The right to withdraw consent where processing is based on consent\.

These rights are subject to certain legal exceptions and limitations\.

If you wish to exercise one of these rights, please contact us through Etsy\.

We may need to verify your identity before responding to a request\.

## 12\. Your Right to Complain

If you have concerns about how we have handled your personal information, we encourage you to contact us first so that we can try to resolve the issue\.

You also have the right to complain to the **Information Commissioner’s Office \(ICO\)**, the UK’s independent supervisory authority for data protection\.

Information about the ICO and how to make a complaint is available through the ICO’s website\.

## 13\. Children’s Privacy

Our products and Etsy shop are not directed specifically at children\.

We do not knowingly collect personal information from children for purposes unrelated to fulfilling an order or providing a service requested by a parent or guardian\.

## 14\. International Data Transfers

Because Etsy and some service providers may operate internationally, your personal information may be processed outside the UK\.

Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable data protection law\.

## 15\. Etsy

Your use of our shop takes place through Etsy\. Etsy independently collects and processes personal information in accordance with its own Privacy Policy and terms\.

Nothing in this Privacy Policy changes or replaces Etsy’s own privacy practices\.

You can view Etsy’s Privacy Policy through the Etsy website\.

## 16\. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, legal requirements or data protection practices\.

The latest version will be made available through our Etsy shop\.

## 17\. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your data protection rights, please contact **Sole Bruva Footwear** through Etsy Messages**\.

We will endeavour to respond to legitimate data protection requests within the timeframe required by applicable law\.

SoleBruva Footwear
Etsy Shop: Sole Bruva Footwear
United Kingdom